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Frequently Asked Questions

 

Everything you need to know about our app, our services, process, and payment.

Still Can't find the answer you're looking for? Please contact us at support@tinkerdiy.com

  • What’s the first step to starting my Tinker inspection?
    Getting started with your Tinker Rideshare inspection is quick and easy:
     
    1) First, download the Tinker app from the Apple App Store or Google Play Store.
     
    2) Once installed, create your account and complete your profile. Be sure to select your rideshare platform (such as Uber or Lyft) so we can match you with the correct inspection form.
     
    3) Next, follow the prompts in the app to begin your virtual inspection and get connected with a certified Tinker Expert via live video. To ensure a smooth process, make sure you are near your vehicle, in a well-lit location, and have any required documentation ready.
    Tinker currently supports inspections in California, Florida, Texas, Georgia, Ohio, Michigan, South Carolina, and Alabama, with additional states coming soon.
  • How much does the Tinker inspection service cost?
    Tinker rideshare inspections are just $39.99 for Uber or Lyft. Drive for both? Get our Uber & Lyft bundle for only $49.99 — includes up to 3 attempts and is fully certified for both platforms. All done remotely from your phone for a fast, easy, and affordable experience.
  • How long does the inspection take?
    Inspections take about 15–20 minutes and are done by a Tinker ASE-certified expert for a professional, thorough experience.
  • Is this a video inspection?
    Yes! Tinker connects you one-on-one with a certified mechanic via secure video chat to complete your Uber or Lyft inspection anytime, anywhere. Just download the app, create an account, and start your inspection with a tap.
  • What’s included in a Tinker Rideshare inspection?
    Tinker provides a comprehensive 19–25 point vehicle inspection that is approved by leading rideshare platforms such as Uber and Lyft. The inspection covers key safety, mechanical, and operational components to ensure your vehicle meets all requirements to begin driving for a rideshare platform.
  • How does it work?
    Tinker provides a live video inspection experience. You’ll be connected one-on-one with a certified mechanic via secure video chat to complete your Uber or Lyft vehicle inspection from anywhere, at your convenience. To get started, simply download the Tinker app, create an account, and select the inspection service to begin.
     
  • Why is Tinker the best Rideshare Inspection option?
    We may be a little biased, but we think Tinker DIY is the easiest way to check the inspection box and get you on the road - without the waiting room or the wrench.
     
    Tinker DIY makes your rideshare inspection fast, easy, and stress-free. Here’s why drivers choose us:
     
    - Anytime, Anywhere: No appointments, no waiting rooms. Complete your inspection from your phone - at home or on the go.
     
    - Certified Experts: You'll connect live with an ASE-certified mechanic to walk through the inspection in real time.
     
    - Uber & Lyft Approved: Our 19–25 point inspections meet all requirements for Uber, Lyft, and other major rideshare platforms.
     
    - Flexible & Affordable: Inspections start at just $39.99, with bundle options and up to 3 attempts included per purchase.
     
    - Fast Results: Most inspections take just 15–20 minutes, and you’ll get your results emailed to you right away.
     
    Whether you’re just starting out or need a renewal, Tinker DIY saves you time, hassle, and money so you can hit the road faster.

     

  • Does Tinker offer inspections in my state?
    Tinker currently offers Rideshare inspections in:
     
    - Alabama
    - California
    - Florida
    - Georgia
    - Michigan
    - Ohio
    - South Carolina
    - Texas
     
    We’re actively expanding and look forward to launching in additional states soon!
  • Does Tinker DIY offer on-demand rideshare inspections?
    Yes! Tinker offers fast, on-demand inspections within minutes of your request. No appointment required. During peak hours, there may be a short wait, but we’ll connect you with an expert as quickly as possible.
  • What if my car doesn’t pass the inspection?
    Each Tinker plan includes up to 3 inspection attempts. If your vehicle doesn’t pass after that, you’re welcome to book an additional inspection as needed.
  • What should I do if I haven’t received my inspection form?
    If your inspection form hasn’t arrived within 15 minutes after completing your session, don’t wait — reach out to us right away at support@tinkerdiy.com.
  • How do I pay for my inspection?
    We currently accept credit/debit cards, Apple and Google Pay.
  • How often do I need an inspection?

    To remain compliant with Uber and Lyft requirements, a vehicle inspection must be completed annually or every 50,000 miles, whichever occurs first. Additionally, any time you add a new vehicle to your driver profile, a new inspection is required. We recommend scheduling your inspections promptly to ensure uninterrupted driving privileges.

  • Do the rideshare inspections require an appointment made in advance?
    Great news - No appointment needed!
     
    With Tinker, you can start your inspection whenever it’s convenient for you. Just open the app, connect with a certified expert, and complete your inspection on your schedule - no waiting, no hassle.

     

  • How do you inspect my car without being physically present?
    We perform all inspections virtually through live video chat — using technology to thoroughly verify every item on the required 19-25 point vehicle inspection. Your assigned Tinker Expert will carefully review your car and confirms it meets the required standards set by Lyft, Uber, and Turo.
     
    Please note, we focus exclusively on rideshare inspections (19–22 points) and are not a full-service mechanic, so we don’t perform comprehensive safety checks. Ready to get your virtual inspection? Schedule your video appointment today and get approved without leaving your driveway!
  • Do I need to schedule an appointment for my rideshare inspection?
    No appointment is necessary. All inspections are conducted virtually through your smartphone. Simply register your account with Tinker DIY, then initiate a video call with a certified expert at your convenience to complete the rideshare inspection.
  • Is my private information safe?
    Your privacy is our highest priority. We never share your data with third parties. To learn more about how we protect your information, please review our full privacy policy here.
  • How soon after the inspection can I start driving as a rideshare driver?
    Once your inspection is complete, we’ll email you a signed inspection form. Be sure to upload this document to your specific rideshare company’s driver profile (Uber, Lyft, etc.) for the most accurate next steps. Each platform will let you know if any additional requirements are needed before you can start driving. Don’t wait — complete your inspection today and get one step closer to hitting the road!
  • Can I use the same inspection form as someone else? (Duplicate use)
    No, you cannot use the same inspection form as someone else for rideshare driving (like Uber or Lyft). While the inspection itself may be similar, the forms typically require specific driver information (like name, license number, etc.) and are often tied to the individual driver and their account.
  • I am a new driver. Can I pay after approval by Uber or Lyft?
    No, payment is required before your inspection begins. With Tinker, you get up to three attempts per purchase to pass your inspection. Approval by Uber or Lyft is a separate process, and Tinker is not involved in background or document verification.
  • Are all the car experts and mechanics certified on Tinker?
    No, however, all Tinker experts are either ASE-certified, ARD/State Licensed, or experienced dealership trained mechanics with professional experience. We carefully vet each expert to ensure they meet our high standards for technical knowledge and customer support. You can trust you’re getting advice from someone who knows their stuff.
  • Do you work for Uber or Lyft?
    No, Tinker is not affiliated with Uber or Lyft. We specialize in providing independent, 19 to 25-point vehicle inspections through a convenient video chat, designed to meet the requirements of rideshare platforms without the need for in-person visits.
  • Do you store my credit card information?
    No, all transactions are processed through Stripe, which does not store payment info
  • I just got my car - are temp tags (temporary license plate tags) okay?
    Yes, temporary tags are acceptable.
  • Is it okay if I have an out-of-state license plate or driver’s license?
    Yes, out-of-state license plate and driver's license are allowed for the Tinker rideshare vehicle inspections. However, please check Uber and Lyft rideshare driver requirements for their out-of-state credentials.
  • Do I need to get a car wash before my rideshare vehicle inspection?
    No, but vehicles must be clean enough to inspect.
  • What if I am not listed on the insurance?
    Insurance is not required for inspections. However, rideshare companies such as Uber/Lyft require the driver to be listed on the policy.
  • Does the car have to be registered in my name?
    No, however, you must be listed on the insurance policy.
  • Can I use a 2‑door car to drive for Uber or Lyft?
    Yes, but only for Uber Eats. 2-door cars are not acceptable for UberX or Lyft.
  • What is the age requirement to drive for Uber or Lyft?
    You must be at least 21 year old for UberX or Lyft, and at least 18 year old for Uber Eats.
  • Will you submit my completed inspection form to Uber or Lyft?

    No, you will receive the completed inspection form via text or email. You must upload the form to your driver profile yourself.

  • Can my spouse submit the same inspection form?
    No, each individual driver must submit their own form with their own information.
  • If I get an inspection with you, can you guarantee my approval to drive?
    No. Tinker conducts vehicle inspections but does not control or guarantee approval from rideshare companies such as Uber, Lyft or Turo. Final approval to drive depends on multiple factors, including background checks and driving records, which are managed directly by the rideshare platforms.
     
    For further questions, please contact our support team at support@tinkerdiy.com
  • My Uber/Lyft account was put on hold—can you help?
    No. Tinker only performs vehicle inspections and do not influence Uber/Lyft holds. Please contact Uber/Lyft regarding your hold.
  • How can I complete my inspection when it’s dark outside?
    To ensure an accurate and efficient inspection, we recommend scheduling your appointment during daylight hours or in a well-lit location such as a parking garage.
  • Do you have an office I can bring my car to?
    With Tinker, there's no need to visit a shop. Tinker is fully virtual and does not operate any physical inspection locations. Our certified experts complete your inspection through secure video chat, so you can get approved from the comfort of your driveway, on your schedule.
  • What's different about Tinker DIY's rideshare Inspection service vs. other rideshare inspection options?
    Tinker offers fully virtual inspections, eliminating the need for in-person visits, scheduled appointments, and extended wait times.
     
    Unlike its's competitors, Tinker DIY offers live, one-on-one video inspections with certified mechanics - no self-recorded videos or AI-only reviews. You get up to 3 attempts included, with clear, upfront pricing and a fast, professional experience from your phone. Unlike some services that rely on photo uploads or automated checks, Tinker’s inspections are fully accepted by Uber and Lyft, making it one of the most reliable and convenient options available.
  • What should I do after receiving my Uber inspection?
    We recommend downloading the completed inspection form that was sent to you via text or email and printing it on an A4 sheet, then uploading it to your Uber Driver App. For step-by-step instructions click here.
  • What should I do after receiving my Lyft inspection?
    Open the Lyft Driver App and open your Driver Dashboard. Click on "Vehicles" in your Driver Menu, then click on dropdown button in the bottom of your vehicle. Select "Vehicle Inspection" to upload your completed inspection form. Once complete, Lyft will send you a notification about further actions within a few hours. For step-by-step instructions click here.
  • Is your inspection accepted by ridesharing companies?
    Yes, Tinker's inspections are conducted by ASE-certified or ARD/State Licensed experts who meet the official requirements set by major rideshare companies like Uber and Lyft. Once completed, you’ll receive a certified inspection form that you can upload directly to your driver profile.
  • I have trouble filing out an inspection. Could you help me?
    Absolutely! Please email us at support@tinkerdiy.com.
  • How does a rideshare company like Uber or Lyft know if my vehicle inspection passes?
    Once your vehicle inspection is complete and passes the rideshare inspection, Tinker will email you a signed and completed inspection form. You’ll need to upload this document to your Uber or Lyft driver profile. The platform will review it and notify you once it’s approved.
  • Will the Tinker Expert print a copy of the inspection report for me?
    No, Tinker does not provide printed copies of the inspection report. You’ll receive a digital inspection report by email shortly after your inspection is complete. Easy to save and upload as needed, and available for your records.
  • What exactly do I need to start my inspection with Tinker?
    All you need is your vehicle info, a strong phone connection, and a well-lit location for the inspection. You'll connect with a certified mechanic over live video chat - no photo uploads or extra steps required. The mechanic will walk you through the 19–25 point inspection based on your state’s requirements. Once complete, your signed inspection form will be emailed to you to upload to Uber or Lyft.
  • Do you need my license or registration?
    Yes, this information is required on the inspection form.
  • How do I sign up as a mechanic to inspect rideshare cars on Tinker?
    To become a Tinker mechanic, complete the application form available here.
    Be sure to complete the vetting quiz highlighted in yellow. Once your application form and quiz are received and reviewed, a member of our team will reach out regarding next steps.
  • What are the requirements to become a rideshare inspection expert on the Tinker app?
    Please see the requirements to become a Tinker Expert on our application form here