Tinker: Instant, one-on-one Expert help for Auto DIYers

Start growing and sharing your auto DIY skills on Tinker. No shop, no hassle. Video chat with a real Car Expert and get your auto questions answered today! Now Live on the Apple App Store and Google Play.

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Tinker: Instant, one-on-one Expert help for Auto DIYers

Start growing and sharing your auto DIY skills on Tinker.
Try it at no cost! Launching on Oct 16th, 2023.

 

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We are Tinkerers

"I can actually work on a car from home, on a video call with a real Expert, whenever I want."

We believe that doing things yourself is always more rewarding. That’s why we created Tinker. It’s a community where Experts help DIYers learn to fix, upgrade and outfit their cars with instant, one-to-one guidance. 

Start growing your DIY skills with the help you need, when you need it. Go ahead: Tinker!

We are Tinkers 2

 

How it works

For DIYers
For Experts
Made Auto DIY easy with Tinker

Here’s what’s to LOVE about Tinker

  1. 1_1

    1-to-1 video call with auto Experts

    Our Expert’s only incentive is to help you get to the best answer

  2. Pricing

    Cost Savings

    Guidance from our Expert mechanics to help save time and money

  3. Cars are all we do

    Cars are all we do

    We focus exclusively on hiring the best auto Experts in the industry

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What’s the chatter?

Check out a small sample of what people love about Tinker
  • “At first I was really nervous… but they (Experts) are all really friendly and it feels like they do this all the time, which makes me comfortable, too.”

    Mika, L

  • “I kinda fell in love with the concept. Like, “Wow I can work on cars from home over the phone!”

    Tyler, S

  • "The Experts were helpful in making sure that I had the right tools. I also asked for feedback on future DIY projects, which really helped me prepare” 

    Daniel, G

 

Tinker provides 1:1 video chat with a real car mechanic

Discover the Tinker Experience!

Dive into a world of automotive expertise with our user-friendly app.

Start Your First Call Today

How much does it cost to get connected to a Tinker Expert?

Automotive advice with our flexible pricing options:

  • Pay-Per-Call: Just $4.99 per call
    • Your card will only be charged after completing your call
    • One-time video call with an expert mechanic, lasting as long as needed
    • Ideal for quick auto advice or simple auto repairs
  • Bundle Option:  $19.99 for 1 month or $49.99 for 3 months- Perfect for those who need frequent assistance!
    • Get unlimited video calls throughout your subscription, with a one-time charge 
    • No recurring billing
    • Reconnect with your preferred mechanic for no additional expense
    • Best for complex auto repairs requiring multiple sessions

These prices offer fantastic value, but please note that they are subject to change at our discretion. We may adjust rates as needed and will keep the information updated on our website and app. The app is free to download.

 

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Looking for Auto Experts Now

Join Our Team of Auto Experts

This opportunity allows you to be a valuable resource for the DIY community. You can share your knowledge, empower others in their automotive projects, and earn income all from the comfort of your home or garage

• Control your time by deciding when you're available for consultations

• Work remotely and share your expertise!

Have more questions? Ask us anything by reaching out to support@tinkerdiy.com

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  • I’m having car problems; how can I get help?

    Start by downloading our app from the Apple app store/ Google Play store. Search for Tinker DIY and follow download instructions. After you create your profile, you can make a video call through the app to be connected to an Expert in real time!

  • How much does it cost to get connected to a Tinker Expert?

    Tinker offers automotive advice with our flexible pricing options:

    • Pay-Per-Call: Just $4.99 per call
      • Your card will only be charged after completing your call
      • One-time video call with an expert mechanic, lasting as long as needed
      • Ideal for quick auto advice or simple auto repairs
    • Bundle Option: Only $19.99 for 1 month or $49.99 for 3 months for unlimited calls
      Great value for those who need frequent assistance!
      • One-time charge for unlimited video calls for each month of your subscription
      • No recurring billing
      • Reconnect with your preferred mechanic for no additional expense
      • Best for complex auto repairs requiring multiple sessions

    The app is free to download. Please note that rates` are subject to change at our discretion. We may adjust rates as needed and will keep the information updated on our website and app. 

  • How can I become an Expert?

    Are you interested in helping people grow their auto DIY knowledge and believe you have the qualities and experience to be a Tinker Expert? Great! Here’s how to apply: 

    1. Submit yourapplication. 
    2. Applicants who pass the screener will be asked to complete a vetting training quiz where you must upload video responses to confirm your experience. 
    3. Agree to a background check. 
    4. With clearance on all 3 points above, you will be invited to join our platform. 

     

  • How do you screen Experts on Tinker?

    Each of our Experts must have proven expertise as an automotive mechanic or experience in a similar role. In addition, our Experts must possess: 

     

    1. 3+ years of experience and/or are ASE-certified. 
    2. A strong knowledge of automotive systems including electrical, mechanical, and hydraulic systems. 
    3. Excellent problem-solving skills and attention to detail 
    4. Strong communication and customer service skills 
    5. Background check clearance 
    6. Own an iPhone or Android 

     

  • How do I reconnect with an Expert from a previous call?

    Follow the steps below to reconnect with a specific Expert. 

    1. Open the Tinker app and tap on the “Activity” tab. 
    2. You will see a list of all the Experts you’ve previously spoken with. 
    3. Select the call you want to review. 
    4. On the call details screen, you will see the name of the Expert and a “Reconnect” button at the bottom of the screen.
     
  • Oops! My call dropped! How do I rejoin?

    If your call drops during a call with an Expert, you will be given the option to rejoin the call when you reopen the app within 5-minute timeframe. You will see the “reconnect” feature on the app.

  •  Which forms of payments do you accept?

    We currently accept credit/debit cards, Apple and Google Pay.

  • Which devices are supported by Android?

    We currently have optimized the experience for the following devices: 

    Samsung Galaxy and Google Pixel devices
  • Which Android version do I need?

    Android version 12 or higher is required to download the Tinker app.  

    We currently have optimized the experience for the following devices: 

    • Samsung 
    • Google 
    • Pixel 
  • How do I contact support?

    For vehicle issues, please use the Tinker app to connect with an Expert mechanic. Our support team cannot assist with technical car questions.

     

    For all other inquiries, you can reach us at support@tinkerdiy.com. We aim to respond to all emails within 24-48 business hours, excluding major holidays.

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